Free Shipping

Learn how to provide a customer to get Free Shipping as a Reward.

Please note that before proceeding, you must have installed and activated the WPLoyalty PRO plugin. It is important to note that the below discussed Free Shipping Reward requires the PRO version.

Get WPLoyalty PRO

Creating a Reward

Now we have to create a reward. So that the customer could spend the points they have earned i.e., redeem their points for a reward.

  • Go to your WordPress dashboard -> WPLoyalty -> Rewards

  • Create a Reward

  • Choose the Reward type as "Free Shipping"

In the next screen, you can configure the reward.

Reward Configuration Options

Title: Give a title for the reward

Description: Add a description of the reward. Example: Get free shipping as reward. This description will be used in the Customers Reward page.

Choose how this reward should be : You can choose the reward either as points or a coupon reward for your customer.

For example : 100 points will be selected to reward a customer.

Display name for the coupon: Create the name that will show for the discount when customer redeems.

For example : Free shipping Reward

Ordering - Adjust where this reward appears in the Customer Reward Page and Launcher by increasing or decreasing its ordering value.

Coupon Expiry: Set a validity for the reward. Example: 30 days. This means, when a customer redeems his free shipping reward, the reward (which is issued in the form of a coupon) will expire in 30 days.

Reward visibility on “Reward Opportunities” section: Using this setting you can show/ hide this Reward info from customers on Customers Reward page from Reward Opportunities section.

Redeem Count: Useful if you want to limit the number of times a customer can redeem this reward. NOTE: Only applicable for "Points" based redeems. Set this to 0 for unlimited redeems. Default is 0. If you set this to 1, then customer can redeem this Reward only once. ie.., only once per customer.

Let's say I have set redeem count as 1 and if customer redeemed 100 points for a Free Shipping and again reverted this reward/ coupon to points then this reward for this customer will get marked as expired.

Save and activate the reward.

Customers Reward Page

Also, WPLoyalty comes with a Customers Reward page to let customers manage their points and rewards.

Customers can access the reward page by going to their My Account page -> Points.

The page will display - total points earned, redeemed, their rewards, referral link (if referral campaign is enabled).

Please Note : To apply free shipping coupon you need to select this option "A valid free shipping coupon " in woo commerce settings.

Here is the steps to create and enable the free shipping coupon:

STEP 1: Go to Woo commerce -> Settings -> Shipping.

STEP 2: In Shipping -> Select Add shipping zone-> In that, you can create the zone name, regions & shipping method.

For example : America -> North America-> Free shipping

By clicking Add shipping method, you can add the shipping method as " Free shipping " .

STEP 3: After creating the free shipping in woocommerce, click on "Edit" option.

STEP 4: Here select the setting "Free Shipping requires -> A valid free shipping coupon"

STEP 5: Now save the changes. So that the "Free Shipping" coupon/ Reward will enabled when you have valid coupon/ Reward via WPLoyalty.

The above discussed Reward requires PRO.

Get WPLoyalty PRO.


Still unclear ? Please submit a support request. We are always happy to assist you :)

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